Terms and Conditions – a guarantee of fair play
Koko.bet strives to create a transparent and secure gaming environment where every user understands the terms and conditions under which they are playing. Below are the basic terms and conditions governing the use of our website and all its features. Familiarizing yourself with them is a mandatory step for every player.
1. General provisions
Koko.bet is an online platform that provides access to gambling. By using the website, the user agrees to comply with all applicable provisions specified in this section. We reserve the right to change the terms and conditions without prior notice. We recommend that you periodically check the rules page.
2. Age restrictions
Only users who have reached the age of 18 (or the age specified by the legislation of their country of residence) can play on Koko bet. If violations are detected, the account will be blocked and winnings will be canceled.
3. Creating an account on the Kokobet website
Each player must complete the registration process by providing accurate personal information:
- Full name;
- Email address;
- Phone number;
- Country of residence.
Each user is entitled to only one account. Attempts to create duplicate accounts in order to receive additional bonuses are considered a violation of the rules and may result in all accounts being blocked.
4. Confidentiality and security
All personal data entered on the website is protected by an encryption system and is not transferred to third parties. We guarantee complete confidentiality within the framework of current legislation. Any suspicion of fraud or transfer of an account to third parties is considered on a case-by-case basis.
5. Financial transactions on the Koko.bet website
Deposits and withdrawals are made only to/from the name of the registered player. Kokobet supports several payment methods: bank cards, e-wallets, cryptocurrency, and mobile payments. If necessary, the administration may request supporting documents (KYC).
Minimum and maximum limits:
- Deposit: from €20
- Withdrawal: from €40
- Daily withdrawal limit: €5,000/day
There are no commissions. Withdrawal requests are processed within a few minutes to 24 hours, in exceptional cases — up to 3 business days.
6. Responsible gaming
We support the principles of responsible gambling. Players can set limits on deposits, losses, and sessions, or temporarily suspend access to their accounts. If you feel that you are losing control of your gaming, please contact customer support — we will offer solutions, including self-exclusion.
7. Koko Bet bonus policy
All bonuses are subject to conditions: wager (playthrough), validity period, maximum bet, and withdrawal restrictions. Information about each bonus is published on the promotions page and in the player’s personal account. Abuse of bonuses (bonus hunting, multi-accounting) may result in blocking.
8. Support and complaints
Our support service is available around the clock. Any disputes are resolved individually via:
Live chat or an e-mail: [email protected]
If a player disagrees with the decision, they can file an official complaint through the regulator (Costa Rica license).
9. Restrictions and blocking on the Kokobet casino
Kokobet has the right to temporarily restrict or completely close access to an account in the event of:
- Violation of the rules
- Fraudulent actions
- Violation of the laws of the country of residence
- Violation of the laws of the country of residence
Temporary blocking is also possible if there is suspicion of money laundering or circumvention of restrictions.
10. Final provisions
Kokobet is designed for fair play and enjoyment. Compliance with these terms and conditions is the key to a transparent and safe gaming experience. We encourage every player to treat gambling as entertainment, not as a way to make money.
Play smart, respect the rules, and enjoy winning.